HP Photosmart Printer Is Recognized, Has Valid Driver, Prints Test Page ...

[Gerry Leb]

But will not print any documents!
I have printer window open and watch as I print document. It populates the queue and then immediately disappears. So queue says 1, then 0. And of course, the printer doesn't print.
Now that's a stumper!
Any help would be appreciated.

 

[Sadlow]

HP 4500 series. I have a similar problem. I do not have the print option since I loaded Windows 10. I can scan, but Windows 10 in settings says the device is not connected. Any help would be greatly appreciated.

 

[Gerry Leb]

I am going backwards. I removed printer reloaded driver made printer recognized, default, printed test page: now it doesn't even populate the queue. I ran Windows Update and it found an entirely new driver. This is driving me crazy.

 

[Gerry Leb]

Spoke to a friend today who has basically the same problem.