How to Fix @ {XRP not showing in your Coinbase wallet} : XRP Support Team

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+44 3330428525 (UK), 1-(864)-302-0260 (U.S.) How to Fix @ {XRP not showing in your Coinbase wallet} : XRP Support Team​

If your XRP (Ripple) is not showing up in your Coinbase wallet, don’t panic. This issue can be frustrating, but there are several common causes and fixes that can help you recover access to your funds. Let’s walk through the potential reasons and solutions to get your XRP visible and usable in your Coinbase account.

1. Check the Transaction Status​

The first step is to verify that the XRP transaction was successfully completed. Head over to the blockchain explorer for XRP (like xrpscan.com) and enter your wallet address or transaction hash. If the transaction is still pending or failed, that’s the root of your problem. If it says "successful," move on to the next steps.

2. Confirm the Destination Tag​

Unlike many cryptocurrencies, XRP transactions require a Destination Tag when sending to wallets like Coinbase. This tag helps Coinbase identify which user the XRP belongs to. If you forgot to include it—or entered the wrong tag—your XRP might not be automatically credited.

In this case, you’ll need to contact Coinbase support and provide:

• Your transaction ID (TXID)
• Amount of XRP sent
• Date and time of transaction
• The sending wallet address

Support can manually recover your funds if all details are correct.

3. Update and Refresh the App​

Sometimes, display glitches can cause balances to not show correctly. Make sure your Coinbase app is updated to the latest version. Log out, refresh your app, or even reinstall it to ensure it’s not just a temporary bug.

4. Enable XRP in Your Asset List​

Coinbase allows users to customize the assets they view in their wallet. It’s possible that XRP has been toggled off in your settings.

To fix this:

• Open your Coinbase app or web dashboard
• Go to Settings > Assets
• Toggle XRP to be visible in your portfolio

5. Check for Regional Restrictions or Delistings​

Coinbase has, in the past, temporarily paused XRP trading due to legal proceedings involving Ripple Labs. While XRP is now re-listed in many regions, there could still be restrictions depending on your country or regulatory guidelines. Always verify whether XRP is supported in your region.

6. Contact Coinbase Customer Service​

If none of the above steps work, it’s time to speak directly with Coinbase support. Their customer service can investigate your issue, especially in cases involving missing destination tags or technical glitches.

You can reach Coinbase support through the following toll-free numbers:

• UK: +44 333 042 8525
• US: 1-(864)-302-0260

Make sure to have all relevant details handy when calling, such as your registered email, transaction ID, and any screenshots that could help them resolve your issue quickly.