Coinbase UK Contact Numbers
Let’s begin with the most direct way to reach Coinbase: by phone.
Coinbase UK Support Number (TFN):
+44 333 042 8525
This is the official Coinbase support number for users in the United Kingdom. It is toll-free and operates during specific hours. Always verify you're dialing the correct number and be aware of scams.
Coinbase U.S. Support Number (TFN):
1-(864)-302-0260
If you're calling from the United States or if you're a UK user who prefers to contact the global support team, this number is also available to you. While this is a U.S.-based number, Coinbase’s international support representatives can often assist with UK-related issues as well.
Coinbase Customer Support Hours
Coinbase operates support services across multiple time zones. As of 2024, here are the standard hours for Coinbase phone support:
- Monday to Friday: 8:00 AM – 9:00 PM (GMT)
- Saturday & Sunday: Limited support (email/chat recommended)
Always check the latest on the Coinbase Help Center for up-to-date hours.
Safety Tip Before You Call
Before contacting Coinbase, remember the golden rule: Coinbase will never ask for your password, 2FA codes, or seed phrase over the phone. If someone claiming to be from Coinbase does so, hang up immediately and report the scam.
Other Ways to Contact Coinbase UK
Aside from phone calls, Coinbase offers several other ways to get help. Depending on your issue, one of the following methods might be faster or more efficient.
1. Live Chat via Help Center
Coinbase now offers a live chat option through their Help Center. Here’s how to access it:
- Visit https://help.coinbase.com
- Click “Contact Us” at the bottom of the page.
- Choose your issue category.
- Select the Live Chat option when available.
Live chat is usually available for logged-in users with account-related questions.
2. Email Support
You can reach Coinbase UK via email. Here's how:
- Navigate to the Coinbase Help Center.
- Submit a ticket through the support request form.
- Provide detailed information and await a response via email.
While not the fastest option, email is useful for complex issues that require investigation.
3. Twitter Support (@coinbasesupport)
Coinbase maintains an active support handle on Twitter: @CoinbaseSupport. You can tweet or DM them with general questions or outages. Do not share personal information over social media, though.
Common Reasons to Contact Coinbase UK
Wondering whether your issue is worth a phone call? Here are some of the most common reasons UK users contact Coinbase:
1. Account Access Issues
Can’t log in? Locked out after too many 2FA failures? Coinbase support can help recover access to your account with identity verification.
2. Suspicious Activity
If you see unauthorized transactions, login attempts, or suspect your account has been compromised, call Coinbase UK immediately at +44 333 042 8525.
3. Withdrawal or Deposit Problems
Bank transfer not showing up? Delayed crypto withdrawal? These are common issues that Coinbase can assist with through phone or chat.
4. Verification Delays
If your account is stuck in identity verification for days or weeks, contacting support can help speed up the process.
5. Locked Transactions or “On Hold” Funds
Sometimes transactions may be temporarily held for security. A quick call can provide clarity.
6. Reporting Scams or Fraud
Have you fallen for a phishing scam? Coinbase's security team is equipped to guide you through the recovery process or account freeze if needed.