help finding drivers for printer after windows 10 update

Joined
Sep 5, 2015
Messages
1
Reaction score
0
my hp photosmart 5520 e-All-in-one printer will no longer printer after I downloaded and install windows 10. What should do.
 

Trouble

Noob Whisperer
Moderator
Joined
Nov 19, 2013
Messages
13,396
Reaction score
2,318
Download the latest full feature driver package from here
http://support.hp.com/us-en/drivers...l-in-One-Printer-series/5157533/model/5157535
Go to Control Panel, Devices and Printers and remove the Printer from there.
Then Unplug the printer from your computer
Use the programs and features applet in the Control Panel to remove any and all associated HP Software for that printer.
Reboot your computer and then pretend that it is a new printer.
Start the installer that you downloaded from the link above and do not plug in the printer until prompted by the software.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top