Hi there, I'm a new member and this is my first thread.
My wife's ASUS laptop had Windows 8 on it when purchased. We soon "upgraded" it to Windows 10.
It took a bit of fiddling around, but it has been working fine.
Just the other day, when turned on, the laptop started up to the desktop and seems to be frozen.
The error code (as above) on a blue screen comes up periodically.
I have tried some of the "fixes" as described in the user forum, but none work yet.
The remedies I've seen on the net suggest using the Windows 10 DVD/usb to restart the computer.
Where can I get a DVD or usb of Windows 10?
Thanks in anticipation
Barefoot1
My wife's ASUS laptop had Windows 8 on it when purchased. We soon "upgraded" it to Windows 10.
It took a bit of fiddling around, but it has been working fine.
Just the other day, when turned on, the laptop started up to the desktop and seems to be frozen.
The error code (as above) on a blue screen comes up periodically.
I have tried some of the "fixes" as described in the user forum, but none work yet.
The remedies I've seen on the net suggest using the Windows 10 DVD/usb to restart the computer.
Where can I get a DVD or usb of Windows 10?
Thanks in anticipation
Barefoot1