I recently bought this computer that had windows 8 and so I installed window 10, it's an hp pavilion 15 p133d, and it was fine for like the first day and I've had it for 3 now
After I installed windows 10 it started crashing and going to the blue screen efrequently I got a different error each time for example, a few I saw were
System_service_exception (dxgmms1.sys)
0xc0000096
System_thread_exception_not_handled
Page_fault_in_nonpaged_area
Win32kbase.sys
Irql_not_less_or_equal
This stuff happens on the blue screen and half the time I'm not even doing anything like twice it did this while I was on Skype and then another time while nothing was up amd it was just sitting on the home screen
So I started looking up how to fix it and I went through amd defraged and optimized it, then did a memory scan to see any faults and there was non, I did the updates to the card and driver and what not and all of that stuff is already updated
So I'm really hoping someone can help because I really like this laptop and I don't wanna have to get rid of it but I have legit no clue what's going
Thanks
After I installed windows 10 it started crashing and going to the blue screen efrequently I got a different error each time for example, a few I saw were
System_service_exception (dxgmms1.sys)
0xc0000096
System_thread_exception_not_handled
Page_fault_in_nonpaged_area
Win32kbase.sys
Irql_not_less_or_equal
This stuff happens on the blue screen and half the time I'm not even doing anything like twice it did this while I was on Skype and then another time while nothing was up amd it was just sitting on the home screen
So I started looking up how to fix it and I went through amd defraged and optimized it, then did a memory scan to see any faults and there was non, I did the updates to the card and driver and what not and all of that stuff is already updated
So I'm really hoping someone can help because I really like this laptop and I don't wanna have to get rid of it but I have legit no clue what's going
Thanks