Device Manager question

[tubbfan]

Tonight, I tried to look at my mouse properties in Device Manager. I wasn't able to do anything, because for some reason my Device Manager is refreshing every second. I can't click on anything and I don't know how to stop it from doing this. I don't have any idea where to start working on this problem. Any ideas? Thanks in advance!

 

[Trouble]

Eject all media, usb thumb drives, sd cards in card readers, DVD or CDs in optical drives.
Shut the computer off, as in completely off, disconnect it from any AC Power, if it's a laptop, remove the battery, press and hold the power button for 30 seconds to discharge any residual energy. Remove as in disconnect all peripheral devices, printers, any USB Dongles supporting wireless keyboards, mice or network adapters (just a monitor, wired USB keyboard and mouse)
Replace the battery (if it's a laptop), reconnect the AC power, boot the computer, check device manager.
Start reconnecting peripherals and see which one is driving it nuts. You may have a bad cable or a bad port.

 

[tubbfan]

I did what you said, immediately went to Device Manager and noticed two of the yellow exclamation points next to my display drivers. I right clicked the Intel driver to see about an update. The device told me I had the most current driver, so I clicked ok. Then it started refreshing again.

 

[Trouble]

Try booting the computer into Safe Mode with networking choice #5 I believe when you arrive at the appropriate screen.
https://www.windows10forums.com/articles/safe-mode.3/

immediately went to Device Manager and noticed two of the yellow exclamation points next to my display drivers.

Go back into device manager, use View from the menu bar and click show hidden devices.
You can try uninstalling the display adapter although your post suggests that you have more than one, so maybe you will need to uninstall them both, Answer in the affirmative if prompted about removing the drivers also.
Reboot and see if it will acquire the proper drivers automatically.
If not you will need to identify the devices and search for compatible Windows 10 drivers for them.

 

[Saltgrass]

I might be misunderstanding but it sounds like you are showing two display adapters. Maybe if you describe your configuration it would be more clear. Is it a laptop, does it have an alternative display adapter such as Nvidia or AMD? I haven't seen a system which had two Intel display adapters since that originates in the processor.

You could use the snipping tool to take a picture and attach using the Upload a file option.

Check the control panel for the mouse... or the hidden icon sections.

 

[tubbfan]

ASUS laptop. Two display drivers (Intel and NVIDIA for gaming).

I'm in safe mode with networking. The two display adapters do not show an exclamation point, but there is one next to a generic pnp monitor (there are two generic monitors listed).

Device manager is refreshing in safe mode too.

I uninsulated the monitor driver and rebooted. Device manager is still refreshing.

 

[Trouble]

Two display drivers (Intel and NVIDIA for gaming).

I'm familiar with the configuration, in that I've heard and read about it on various forums (many of which seem to have some problem or other because of it), but.....
I have no personal experience with it and therefor can't be of much help.
I know, if it was mine, I'd be checking my documentation and or contacting ASUS to see if I could at least find a method of prioritizing the better of the two and switching off the other.
I can only guess that ASUS must have some software package that supports the seamless interaction between the Operating System and the two video cards by the two different manufacturers with two different drivers. Perhaps whatever that is or however it is done needs updating or some special configuration.

Heck I can remember back in the day you could have trouble using two video cards from the same manufacturer if the driver they used individually was not identical.

It seems a bit peculiar that it is also happening in safe mode, with a minimal set of drivers actually functioning, so you may want to scan the system thoroughly for any malware or virus just to be on the safe side.

These are the programs I use to generally delouse a computer with virus and or malware issues.
ADWcleaner from here http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
JRT (Junkware Removal Tool) from here http://www.bleepingcomputer.com/download/junkware-removal-tool/dl/131/
RogueKiller from here http://www.bleepingcomputer.com/download/roguekiller/
Norton Power Eraser from here https://security.symantec.com/nbrt/npe.aspx
Malwarebytes from here http://www.malwarebytes.org/mwb-download/confirm/
SuperAntiSpyware from here http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE
Ccleaner from here http://www.piriform.com/ccleaner/download/standard
TFC.exe (Temporary Files Cleaner) from here http://www.geekstogo.com/forum/files/file/187-tfc-temp-file-cleaner-by-oldtimer/
ESET Online Scanner from here http://www.eset.com/us/online-scanner/

Eset online scanner is a bit different than the others in that you need to either use
IE or download and run their smart installer if you're using another browser. Then tick
the radio button that says "Enable detection of potentiall unwanted application"
Then click the link that says "Advanced settings", then check all the boxes except the
one that mentions "Use custom proxy settings", unless of course you're using a Proxy
Server. Then just click "Start", it will do a thorough system scan so it takes a long
time.

I don't check the links above everyday, so if you have any problem with any one of them then just Google for the program name but use the site names that I have recommended since I'm relatively certain they are free of extraneous garbage.

 

[Saltgrass]

Has it been determined it is actually the Video adapter causing the presentation to jump around?

Is there any other device which is being added and removed or a section of the listing opening and closing one of the levels?

It may be hard to see, but using a screen capture or the Snipping tool, which can capture a delayed image may help see what might be changing.

 

[tubbfan]

These drivers are the only two that have the exclamation marks.

I don't do games on my laptop. Can I just remove the card?

 

[Saltgrass]

You might try disabling the Nvidia adapter, but it is probably a chip on the motherboard and not a separate card of some type, depending on your particular system.