Upon start up my computer is extremely slow and I get this message "cannot connect to Windows service". I can't open any of my documents or connect to google chrome. If I let it sit for about 10 minutes I can access google chrome and my files. I have taken the computer into the local computer fix it shop and they said there were a couple of broken registry paths, no malware and everything ran fine for them. The first couple of time I used the computer after getting it back home it worked great but now I'm back to square one. This is extremely frustrating. Input as to how to fix this would be greatly appreciate
Computer extremely slow
- Thread starter Chelle
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- Nov 19, 2013
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You might want to try clean booting your system as described here
https://support.microsoft.com/en-us/kb/929135
Use the steps for Windows 8 / 8.1 (same for Windows 10)
Easily done, easily undone.
Basically you're just disabling all the Startup Items and All non-Microsoft services.
Be sure to check the box to hide Microsoft Services, as you don't want to accidentally disable any of those.
Try running it like that for a day or two.
After configuring your machine to Clean Boot, if that seems to provide any relief from the problem you will then have to take some time and determine what the offending program, service / process might be.
Carefully and deliberately one non-Microsoft service at a time or in very small groups re-enable them, rebooting after each change to observe any changes. Then graduate to the Startup items again rebooting after each change.
Understanding that in some cases, a Startup item may have a non-microsoft service associated with it and as a result you may not notice the impact until both the Startup item and the service are re-enabled.
https://support.microsoft.com/en-us/kb/929135
Use the steps for Windows 8 / 8.1 (same for Windows 10)
Easily done, easily undone.
Basically you're just disabling all the Startup Items and All non-Microsoft services.
Be sure to check the box to hide Microsoft Services, as you don't want to accidentally disable any of those.
Try running it like that for a day or two.
After configuring your machine to Clean Boot, if that seems to provide any relief from the problem you will then have to take some time and determine what the offending program, service / process might be.
Carefully and deliberately one non-Microsoft service at a time or in very small groups re-enable them, rebooting after each change to observe any changes. Then graduate to the Startup items again rebooting after each change.
Understanding that in some cases, a Startup item may have a non-microsoft service associated with it and as a result you may not notice the impact until both the Startup item and the service are re-enabled.