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- Oct 26, 2017
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Hi, I have a Toshiba laptop wth i3 processor (?) that is running Windows 7 but need to upgrade to Windows 10. Purchased upgrade that comes in flash drive at Micro Center so it's real. Was told by Microsoft tech support chat that W 10 install will wipe out my drivers. I am not a technical wizard. I am more of a technical special needs person. Partially out of my fear of my computer crashing, and because I don't really speak computer fluently. I have installed antivirus on my own and created a back up disk before but for this I need a lot of hand holding. My question is if I lose my drivers, how do I recover my drivers after installation? I'm not even sure how many drivers I have, where to find them or if I just email Toshiba and can download all from them. Would it be cheaper in the long run to have Micro Center do it so that I will know that they wil do the upgrade right. I am scared that I will mess things up. Pls advise.
Thank you.
Thank you.