changed back to win 7 from 10 and now office doesn't work

[melanie1]

I can't use word as message comes up saying my office is unregistered since I changed back from 10 to 7 due to too many problems with internet and printers. Is there any way to fix my office so it knows it's registered? If I can't find my registration number any more will Microsoft have a record of it?

 

[Regedit32]

Hi Melanie,

Have you checked when you rolled back to Windows 7 that your OS was activated?

In some cases users Windows is not activated after rolling back to Windows 7. Microsoft provided a fixit tool for this scenario. https://support.microsoft.com/en-us/kb/2230957

If your Windows 7 is not activated that may also lead to your Office issue so worth checking.

You can telephone Microsoft and they have an automated system for re-activating Office products too. It's a simple procedure. I've done it at least 5 times with my Office 2003

Regards,

Regedit32

 

[Vince Massi]

"It's a simple procedure. I've done it at least 5 times with my Office 2003 "

Makes me want to ditch my free word processors and buy Office.

 

[melanie1]

Hi Melanie,

Have you checked when you rolled back to Windows 7 that your OS was activated?

In some cases users Windows is not activated after rolling back to Windows 7. Microsoft provided a fixit tool for this scenario. https://support.microsoft.com/en-us/kb/2230957

If your Windows 7 is not activated that may also lead to your Office issue so worth checking.

You can telephone Microsoft and they have an automated system for re-activating Office products too. It's a simple procedure. I've done it at least 5 times with my Office 2003

Regards,

Regedit32

thanks for the advice I tried the fixit and it made no difference to office. But good to know Microsoft will reactivate office. do you have a phone number? And is there a chance anything will be lost when it is reactivated?

 

[Regedit32]

The contact number will vary depending on where you are:

This page shows how to get number from your computer using Windows Activation window, and also has a link to all the numbers around the world.

https://support.microsoft.com/en-us/kb/950929

 

[Joann]

"It's a simple procedure. I've done it at least 5 times with my Office 2003 "

Makes me want to ditch my free word processors and buy Office.

You should be replacing your Office 2003 anyway - it's no longer supported.

 

[davehc]

A good thought, but it doesn't deal with the OP's problem, unfortunately. FWIW. I have some quite old software (Not back to 2003) on my computer(s). They do what I need and, at this point, I would see no improvement in my operations in updating them.

However, I did think that Microsoft had stopped supporting Office 2003 some time ago. Googling produced several results like this:

https://www.us-cert.gov/ncas/alerts/TA14-069A-0

But Regedit's post has turned this around.

 

[Regedit32]

I'm in New Zealand and have had no troubles dialing the number on the card that came with my Office disks. A computer voice gets you to enter your particulars, then after a few minutes it voices out the activation code to enter for my Office software. Each of the 5 times has been a different code, but its always worked.

In terms of not supporting the product. I do not get specific security updates for it any longer, but it does what I need it to do and I have no need of any further bells or whistles.

It's running beautifully on my Windows 10 too. No issues at all.

 

[Joann]

A good thought, but it doesn't deal with the OP's problem, unfortunately. FWIW. I have some quite old software (Not back to 2003) on my computer(s). They do what I need and, at this point, I would see no improvement in my operations in updating them.

However, I did think that Microsoft had stopped supporting Office 2003 some time ago. Googling produced several results like this:

https://www.us-cert.gov/ncas/alerts/TA14-069A-0

But Regedit's post has turned this around.

Yeah, last post on this, but Office 2003 support ended around the same time as XP's.