Can't update HP Laptop with Windows 10 - 22H2

T

thehelpsparrow

Joined
May 8, 2024
Messages
2
Reaction score
0
The laptop is an HP Notebook - 15-ac153ca. The current Windows version is 1909, and while other updates have been successfully installed, the 22H2 update fails to install.
I'm trying to update a friend's laptop and have tried various solutions found online. I've also tried to reinstall/update Windows, but it fails and reverts back to the previous state. After the Windows 10 installation fails, I receive the following message:
"We couldn't Install Windows 10. We've set your PC back to the way it was before you started installing Windows 10. OxC1900-101 - 0x30018. The installation failed in the FIRST_BOOT phase with an error during SYSPREP_SPECIALIZE operation."

I believe that this laptop was originally updated from Windows 8 to Windows 10.

Any help would be greatly appreciated.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Can't install 2024-01 Security Update for Windows 10 Version 22H2 for x64-based Systems (KB5034441) 3
Windows 10 Automatic Update Fails - Can't Install Windows from USB 0
Windows 10 Home - can't update the OS 10
Win 10 can't boot or repair after interrupted update 1
Can't uninstall windows updates - listed but not in uninstall 10
SOLVED Windows 10 - can't update 3
SOLVED I can't install the Windows 10 20H2 and other updates. 6
Can't use Bluetooth on laptop anymore since win 10 update 3

Top