I recently upgraded from windows 8.1 to windows 10. I can no longer print word or excel files since the upgrade yet the printer works fine, other files such as from Acrobat Reader print fine. When I print something flickers on the screen but too fast to read, and the job does not show up in my print q. The troubleshooter shows everything is working fine. I have tried printing new files and old archived files and nothing prints in Excel, yet the program otherwise works fine. What can I try to resolve this?