SOLVED Cant open Lockscreen
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Generally windows will install a generic keyboard driver that will give most keyboards basic functionality.
However if you have a wireless keyboard then it might fail to install drivers for the dongle (transceiver), in which case you may have to substitute a wired (USB / ps2) keyboard temporarily to move forward.
IF your mouse works and you can use that to get past the lock screen, you may be able to use the ease of access icon on the login screen to launch the On Screen Keyboard to get you through.
C:\Windows\System32\osk.exe
However if you have a wireless keyboard then it might fail to install drivers for the dongle (transceiver), in which case you may have to substitute a wired (USB / ps2) keyboard temporarily to move forward.
IF your mouse works and you can use that to get past the lock screen, you may be able to use the ease of access icon on the login screen to launch the On Screen Keyboard to get you through.
C:\Windows\System32\osk.exe
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In my recent experience a clean bare metal or a reset install of Windows will always recognize the Logitech keyboard/mouse dongle, obviously the driver is now built into Windows. I bet it would recognize a Microsoft wireless mouse/keyboard dongle as well.
I actually have both wired keyboards and mice both ancient PS2 and USB in my junk box!
I actually have both wired keyboards and mice both ancient PS2 and USB in my junk box!
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What, no AT style keyboard? I have one.
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Read Troubles post for the on screen keyboard You need to click, bottom right, the little guy with his hands sticking out, then the keyboard
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See this:
www.howtogeek.com
How to Log In to a Windows Desktop Without a Keyboard
Have you ever had your keyboard break down on you, or your computer simply refuses to accept its input? It's especially frustrating if this happens while the computer is off, since you can't input your password to get access to Windows.
I cant move my mouse evenSee this:
How to Log In to a Windows Desktop Without a Keyboard
Have you ever had your keyboard break down on you, or your computer simply refuses to accept its input? It's especially frustrating if this happens while the computer is off, since you can't input your password to get access to Windows.
Nope
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He said that, among the other things, the mouse is not working eitherCan you turn on the onscreen keyboard using a mouse? If so try using the enter key on that.
If not then boot into safe mode with networking & see if the keyboard works.
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Thanks, I must’ve missed that they couldn’t use any mouse.
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Are they both plugged directly into the computer or are you using an external USB Hub or some sort of docking station?
IMO there has been a problem with the Windows Reset process and the Windows system is now screwed up. Windows contains default drivers for keyboard and mouse that will allow basic typing and basic mouse movements for all wired (inc USB) devices. That they seem not to work at all after a WIndows Reset points to a foul up with the reset. I would suggest a clean install of Windows would be the only reliable way to recover.
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I did suggest a reinstall earlier, but have had some second thoughts. The mouse should be controlled, initially, from the bios. Nothing to do with windows in its earlier stage. So, I believe he has a wrong configuration in the bios, or, worst case, a bios battery failure.