Didn't find a solution but it would help to know which Version and Build of Windows 10 you have, hold down the Windows key and press R, type winver, post the whole line with the numbers.
Wireless/Wi-Fi/Wireless Direct can be useful but have seen some printers require a wired connection for the initial setup then can switch to Wireless.
Want to reply to this thread or ask your own question?
You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.