Cannot start Microsoft Office Outlook

[paul63]

Hi All
Have a problem with outlook when the starting I get this message
cannot start microsoft office outlook.cannot open the outlook window.the set of folders cannot be opened.errors have been detected in the file

C:users\name\appdata\local\microsoft\outlook\(e-mail address removed)

I have checked the said folder and there is no info there,I have also uninstalled and reinstalled outlook and I get the same message
be great full for any help with this problem
regards
Paul

 

[paul63]

Anyone please help with this problem

 

[Bighorn]

What I see on my computer in the path you give is a file named outlook.pst. An .ost file is more for offline use.

Introduction to Outlook Data Files (.pst and .ost) - Microsoft Support

Outlook Data Files contain your email messages, calendar, tasks, and other items on your computer.

support.office.com

Other pages that may help:

ost file at DuckDuckGo

DuckDuckGo. Privacy, Simplified.

duckduckgo.com

 

[Trouble]

search your computer using the expression

ext:ost

IF you find it make note of the path (location)
Then go the Control Panel Mail (Outlook) applet and use the data file button to point to your OST

 

[davehc]

The path in your first post is correct. You can, with Outlook off, delete the *.ost, then restart outlook. It should, normally, recreate the *.ost
Another possibility is that you have an automatic log on to your email at nt world(?). This would also cause the problem.