so i updated my windows 10 (anniversary update) and it may or may not be because of this, but when I turn on my laptop, the option to switch users had disappeared and a guest account was selected. I tried logging in and out of that but i could not reach my main (admin) account.
After playing around with lots of settings I made a local account. And now the local account is presented instead of the guest account. neither of these had administrative rights... so when i tried to troubleshoot/command prompt/reset without deleting all my data it didnt allow me. When I shift+restart, it went to the blue screen with all these prompts.. and the only account that comes up is one "Administrator" account. i looked into this and the according to the internet this may be a built in administrative account. but i obviously dont have the password.
I cannot access my account and any of the files in it.
Any help would we greatly appreciated.
Thank You
After playing around with lots of settings I made a local account. And now the local account is presented instead of the guest account. neither of these had administrative rights... so when i tried to troubleshoot/command prompt/reset without deleting all my data it didnt allow me. When I shift+restart, it went to the blue screen with all these prompts.. and the only account that comes up is one "Administrator" account. i looked into this and the according to the internet this may be a built in administrative account. but i obviously dont have the password.
I cannot access my account and any of the files in it.
Any help would we greatly appreciated.
Thank You