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Windows 10 Forums
Crashes, BSODs and Debugging
BSOD crash when playing videos WHEA_UNCORRECTABLE_ERROR
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[QUOTE="sigpark, post: 92606, member: 23600"] Hi all, I too had this “BSOD crash” problem and spent many many hours on it exhaustively trying a host of Radeon Adrenalin and Crimson drivers, as well as earlier versions. As I write I am on latest W10 build 1803. I use this wonderful Teresa Mannion clip to test if the BSOD exists: [URL]https://www.bbc.com/news/world-europe-35028470[/URL] Before finding this solution I also ran in a copy of the 13.12 driver mentioned above (there are a number of packages around - the guru3d.com site is a good source) with limited success; no BSOD, BUT there is the HDMI scaling issue with black picture frame surround explained by [USER=23578]@h3dgecutter[/USER] above, though you do get the full resolution range supported as stated. The solution I found (no scaling issue) is to use this driver from Lenovo: [URL]https://support.lenovo.com/ie/en/downloads/ds022334[/URL] after extracting the driver from the downloaded package ID1VDO52WW5.exe, it can be found in: ...\ATI Discrete VGA driver\Packages\Drivers\Display\W76A_INF folder and the version is 08/17/2011, 8.881.1.0000 which is stable and gives the full range of supported resolutions (there is a later version 8.x at [URL]https://support.lenovo.com/ie/en/downloads/ds029174[/URL] that I did not test). To install you MUST use the manual driver install – Update the display driver, then browse my computer AND at the bottom “Let me pick from a list...” and find the inf file in the path above; the card is an HD 6450A, so select that. I think you can also right mouse click and install from the C7124077.inf file on the path above. There is one problem to overcome – Windows wants to update the diver to the newer one when Windows Update runs, so you have to invoke a policy to STOP this BEFORE it runs, so you may wish to be off-line (network unplugged or WiFi off). Applying the policy is a simple process and can be easily searched. Essentially you need to know the hardware ID’s from the driver properties, then details and then dropdown box to Hardware ID’s, and they are: PCI\VEN_1002&DEV_6770&SUBSYS_366917AA&REV_00 PCI\VEN_1002&DEV_6770&SUBSYS_366917AA PCI\VEN_1002&DEV_6770&CC_030000 PCI\VEN_1002&DEV_6770&CC_0300 Next run gpedit.msc 1. Go to Local Computer Policy → Computer Configuration → Administrative Templates → System → Device Installation → Device Installation Restrictions 2. Next Double-click on “Prevent installation of devices that match any of these device Ids” and set it to “Enabled” from the three options. 3. Lastly click the Show button to launch the dialog titled "Prevent installation of devices that match any of these Device IDs". 4. For each of the FOUR Hardware ID’s above, paste each of the copied hardware-id values into the “value dialogue box” one at a time – you should then have four separate lines, then OK to close. 5. Finally click OK or Apply to finish. Windows Update will now error when it tries to install the version 15.200 of the driver (because of the policy), and will not try again – EVER! That’s it, good luck [/QUOTE]
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Crashes, BSODs and Debugging
BSOD crash when playing videos WHEA_UNCORRECTABLE_ERROR
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