I have been working on this forever, and I really need help.
I lost my main account password. My bad, for sure. I have another account that I can get into, and I can get windows to send that account a verification code. That seemed promising, but windows responded by saying, yeah, I proved that I can get into the account, but not that I *own* it. I don't know what to do with that. I've also shown that I can provide a long-digit answer to one of those questions they ask. (I could answer *all* of them, but windows only ever asks that one--I read that they are transitioning away from questions.)
Any ideas, aside from being more careful in the future, like making a password reset disk?
I lost my main account password. My bad, for sure. I have another account that I can get into, and I can get windows to send that account a verification code. That seemed promising, but windows responded by saying, yeah, I proved that I can get into the account, but not that I *own* it. I don't know what to do with that. I've also shown that I can provide a long-digit answer to one of those questions they ask. (I could answer *all* of them, but windows only ever asks that one--I read that they are transitioning away from questions.)
Any ideas, aside from being more careful in the future, like making a password reset disk?