Did that and still nada.Hi Shirley,
check first to see if you have a valid copy of Windows 10 and that it is activated. Open Control Panel > System > Windows activation and take a look at the bottom of the page and it will tell you if you have an activated copy or not.:
View attachment 11386
If you see it is activated, run Windows Defender (or your preferred anti virus app) and scan for viruses!.![]()
Okay, deactivate Eset and then open Windows Defender and activate it, go to Scan options and select Windows defender Offline scan > Scan now and follow the prompts, you can reactivate Eset once you have done a restart!, don't forget to deactivate Windows Defender:
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