I downloaded Win 10 over Win 7. The latest Update for Win 10 failed regularly. I contacted Microsoft support. Eventually was told the problem lies in insufficient space within the System Reserved Partition. When I use Disk Management to increase the space, it is shaded grey. It will however allow me to shrink it!!?? I have 38 Mb used with 5 free. I am told I need 500 Mb within the partition.