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- May 9, 2024
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I Initially had two retail Windows 8 licenses. I upgraded one PC to Windows 10 a while back. However I couldn't upgrade my other Windows 8 PC due to its old CMOS battery.
A few days ago, I replaced the battery, and the upgrade process went smoothly. However, Windows now believes that I've altered hardware and doesn't activate automatically. Interestingly, I noticed new devices listed on my Microsoft account page.
When trying to troubleshoot the activation issue, I'm prompted to select a device from my Microsoft account, but I only see my other PC, which is already activated with Windows 10. Entering my product keys didn't resolve the issue either.
Although I reached out to support, I'm yet to receive a response.
Is there any other solution I can try? Also, I'm uncertain about the implications of removing a device (unlinking from account) from my Microsoft account.
Thank you in advance for any kind of help.
A few days ago, I replaced the battery, and the upgrade process went smoothly. However, Windows now believes that I've altered hardware and doesn't activate automatically. Interestingly, I noticed new devices listed on my Microsoft account page.
When trying to troubleshoot the activation issue, I'm prompted to select a device from my Microsoft account, but I only see my other PC, which is already activated with Windows 10. Entering my product keys didn't resolve the issue either.
Although I reached out to support, I'm yet to receive a response.
Is there any other solution I can try? Also, I'm uncertain about the implications of removing a device (unlinking from account) from my Microsoft account.
Thank you in advance for any kind of help.