When installing the Windows 10 Anniversary Update, you might encounter the frustrating error code 0x80240031. This error typically occurs around 40% of the installation process and can be caused by various issues such as corrupted system files, incompatible drivers, or software conflicts. Below are several solutions to resolve this issue.
By following these solutions, you should be able to resolve the Windows 10 error code 0x80240031 and complete your update successfully. If you encounter further issues, consider consulting a professional for more advanced troubleshooting.
How can I fix the Windows update error 0x80240031?
1. Perform a Clean Boot
- Press Windows Key + S on your keyboard.
- Type “msconfig” and press Enter to open System Configuration.
- Click the Services tab.
- Check the box for Hide all Microsoft services.
- Click Disable all.
- Go to the Startup tab and click Open Task Manager.
- Disable all startup items in the Task Manager.
- Exit Task Manager and return to System Configuration, then click OK.
- Restart your PC.
2. Repair Damaged System Files
- Click the Search icon on your taskbar and type “Command Prompt”.
- Right-click Command Prompt in the results and select Run as Administrator.
- Type the following command and press Enter:dism /online /Cleanup-image /restorehealth
3. Disable Your Graphics Card Driver
- Press Windows Key + R to open the Run dialog box.
- Type “devmgmt.msc” and press Enter.
- Expand the Display Adapters category.
- Right-click your graphics card and select Properties.
- Go to the Driver tab and select Disable.
- Click OK and restart your PC.
4. Run the Windows update troubleshooter
- Press Windows + I to open the Windows Settings app.
- Go to Update & Security.
- Click Troubleshoot, then select Additional troubleshooters.
- From the list of troubleshooters, click Windows Update, then click the Run the troubleshooter button.
- Follow the on-screen instructions to complete the process.
5. Run an SFC Scan
- Click the Search icon on your taskbar and type “cmd”.
- Right-click Command Prompt in the results and select Run as Administrator.
- Type the following command and press Enter:sfc /scannow
6. Disable or Uninstall Antivirus Software
- Temporarily disable or uninstall any third-party antivirus software you have installed.
- Restart your computer and attempt the update again.
7. Update Drivers
- Download and install a driver update tool like Auslogics Driver Updater or Driver Talent.
- Scan your system for outdated or incompatible drivers.
- Update all the recommended drivers.
- Restart your PC.
By following these solutions, you should be able to resolve the Windows 10 error code 0x80240031 and complete your update successfully. If you encounter further issues, consider consulting a professional for more advanced troubleshooting.