Fix Facebook Messenger Issues on Windows 10 Computer

Having trouble with Facebook Messenger on your Windows 10 computer? Here are some easy and effective ways to get it working again.

What can I do if Facebook Messenger is not working on my computer?​

1. Reset the Facebook Messenger App​

1. Click the Windows Start button on the Taskbar.
2. Select Settings from the menu.
3. On the left panel, click on Apps.
4. On the right panel, scroll down and find Messenger.
5. Click the three vertical dots next to Messenger and select Advanced Options.
6. Scroll down to the Reset section.
7. Click the Reset button and confirm the action.

Resetting the Facebook Messenger app will clear any internal issues and restore it to default settings, often resolving bugs and performance issues.

2. Clear cache and temporary data​

1. Launch your browser, and press Ctrl+ Shift + Del keys.
2. Choose the data you want to clear and click the Clear data button.
   
3. Don’t clear the saved password and other data; you will have to enter these details when accessing the desired websites again.

Clearing the browser cache will help you resolve any issues due to corrupted data. However, if the problem persists, move to the next solution.

Also, if the Facebook Messenger video call is not working, you can quickly check out our helpful solutions and fix them.

3. Run Windows Apps Troubleshooter​

1. Click the Start button and select Settings.
2. Navigate to System and then Troubleshoot.
3. Expand the Other troubleshooters section.
4. Scroll down to find Windows Store Apps.
5. Click the Run button next to Windows Store Apps.

Running the Windows Apps Troubleshooter will automatically scan for and fix issues preventing apps, like Messenger, from working correctly.

4. Disable add-ons​

1. Launch your browser (we use Chrome for this example).
2. Paste the address below in the URL locator and hit Enter:
   chrome://extensions/
   
3. A list of all the extensions on your browser will appear. Uncheck those marked as Enabled to disable them or click the Remove button.
   

Third-party programs, including browser extensions and add-ons, can sometimes interfere with other programs and apps and cause Facebook Messenger not to work on your PC.

5. Uninstall and Reinstall the Messenger App​

1. Type Messenger in the Windows Search box.
2. Right-click on Messenger from the search results and select Uninstall.
3. Confirm the uninstallation and ensure that Messenger is removed from the Control Panel.
4. Open Microsoft Store from the Start menu.
5. Search for Messenger in the Store.
6. Click Install to download and install the latest version of Messenger.

Uninstalling and reinstalling Messenger ensures that you have the latest version and removes any corrupted files that might be causing issues.

By following these methods, you can resolve most issues with Facebook Messenger on your computer, ensuring smooth and uninterrupted communication.